Pay for agents working, not for logins.
A seat is one agent working at a time. You pay for the month's busiest moment, and you can create as many users as you like. Calls go over your own carriers, so we never mark up a minute.
Growth
Everything a dialing floor needs to run every day.
- Predictive, power, preview and manual dialing
- Answering-machine detection
- Inbound groups, queues and IVR
- Federal and state DNC scrubbing
- Call recording and QA scorecards
- 100 reports, training and leaderboard
- REST API, webhooks and IP allowlists
Enterprise
For BPOs running many campaigns, clients and compliance reviews.
- Everything in Growth
- Voicemail drops and press-1 IVR
- Skills routing and caller ID pools
- Litigator list and compliance evidence packets
- Transcription and your own storage bucket
- Buyers, ping/post, commission and payroll
- Report builder, single sign-on, ViciDial-compatible API
Pay-per-call
For lead-gen and pay-per-call operations selling calls to buyers.
- Buyers with caps, hours and payouts
- Ping/post auctions
- Publisher revenue split
- Voicemail drops and caller ID pools
- Litigator list and report builder
Prices in US dollars, per seat per month.
Compare every feature
| Feature | Growth | Enterprise | Pay-per-call |
|---|---|---|---|
| Dialing | |||
| Predictive, power and preview dialing (up to 10 lines per agent) | ✓ | ✓ | — |
| Manual dialing | ✓ | ✓ | ✓ |
| Answering-machine detection | ✓ | ✓ | ✓ |
| Voicemail drops | — | ✓ | ✓ |
| Outbound IVR (recorded message, press 1) | — | ✓ | — |
| Caller ID pools (local area code match) | — | ✓ | ✓ |
| Inbound and telephony | |||
| Your own signaling server and public IP | ✓ | ✓ | ✓ |
| Bring your own SIP carriers | ✓ | ✓ | ✓ |
| Browser phone, desk phones and SIP apps | ✓ | ✓ | ✓ |
| Inbound groups, queues and IVR menus | ✓ | ✓ | — |
| Skills-based routing | — | ✓ | — |
| Carrier rerouting on chosen SIP codes | On request | On request | On request |
| Compliance | |||
| Federal DNC scrubbing, at upload and before every dial | ✓ | ✓ | ✓ |
| State DNC lists | ✓ | ✓ | ✓ |
| Calling hours in the lead’s local time, state rules | ✓ | ✓ | ✓ |
| Litigator list | — | ✓ | ✓ |
| Compliance evidence packets | — | ✓ | — |
| Recording and QA | |||
| Call recording, retention you set | ✓ | ✓ | ✓ |
| QA scorecards | ✓ | ✓ | — |
| Transcription | — | ✓ | — |
| Your own storage bucket (S3-compatible) | — | ✓ | — |
| Revenue | |||
| Pay-per-call buyers | — | ✓ | ✓ |
| Ping/post auctions | — | ✓ | ✓ |
| Publisher revenue split | — | — | ✓ |
| Commission and payroll | — | ✓ | — |
| Workforce | |||
| Training and quizzes | ✓ | ✓ | — |
| Leaderboard and contests | ✓ | ✓ | ✓ |
| Rosters and shift bidding | — | ✓ | — |
| Erlang C forecasting | — | ✓ | — |
| Reporting and platform | |||
| 100-report library | ✓ | ✓ | ✓ |
| Report builder and scheduled reports | — | ✓ | ✓ |
| REST API and webhooks | ✓ | ✓ | ✓ |
| ViciDial-compatible API | — | ✓ | — |
| CRM field mapping | — | ✓ | ✓ |
| Your own pages inside the agent screen | — | ✓ | ✓ |
| Automations | — | ✓ | — |
| Single sign-on (OpenID Connect) | — | ✓ | — |
| White-label (your logo and colour) | — | ✓ | — |
| IP allowlists and two-factor sign-in | ✓ | ✓ | ✓ |
Questions
What counts as a seat?
One agent working at a time. Each month you pay for the busiest moment: if at most 40 agents were working at once, that is 40 seats, however many users you created.
Do you charge for minutes?
No. Calls go over your own SIP carriers, so you pay them for minutes directly, at your rates. We never mark up your calls.
How do we pay?
From a prepaid balance you top up by card, with automatic top-up if you like. You get an invoice every month.
Where can we dial?
The US and Canada. Federal and state DNC checks, calling hours and state rules are built in.
What does every workspace get?
Its own signaling server and public IP address, the browser phone, desk phone and SIP app support, recording, the report library, the REST API and webhooks.